At Navanter, we bring a unique combination of expertise, skills and solutions to our customers. When you engage with Navanter, you get access to a wealth of talent in sales, leadership, customer service and communication skills. This in itself is extremely valuable, but then add that director and principal trainer Neil Shorney has over 15 years of experience working for one of the world's largest learning organisations and you get big-company quality and breadth with small-company flexibility, precision and attention. And as Neil is a certified Project Manager, you can be sure your assignment will run like clockwork.
Navanter stands on three pillars of business success...
Pillar 1: An end-to-end solution
We're strong believers that sales training in isolation is ineffective. Salespeople get new skills, which they try (briefly) to implement, before realising that others in the organisation don't share their new philosophy for success. As a result, the salespeople quickly slip back to their old, less effective methods of selling and nothing changes.
Change only truly happens when it comes from the organisational culture itself. At Navanter, we recognise that it's not just salespeople who sell, but everyone in the organisation - all employees somehow tough the customer experience. We can work at all stages of your own customers' journeys to bring alignment and advancement to the whole organisation. Our expertise includes:
At our heart, we're a sales training company, but we're also so much more than that. There are some skills which should be taken for granted, not just in professional salespeople, but in all employees:
We don't like to keep these as "sales secrets" - we're here to share them throughout your organisation. Just imagine the impact it would have if your whole company had a culture of customer focus...?
Pillar 2: Real learning that has impact
Through our extensive research into the impact of training on job performance, Navanter has created a suite of industry-leading tools to ensure training leaves the classroom and affects people's behaviours and skills in their jobs. We don't believe any other training company goes as far as Navanter to maximise the ROI of training programmes. We work with our clients to ensure early adoption of new skills and to help managers coach their employees through the change that comes from a well-designed training programme.
You don't want to spend training budget on a fun couple of days we few results, and we don't want you to. That's why, at Navanter, we take an active interest in the impact our training has, and work with you to ensure your training really works.
Pillar 3: Recognising that every learner is an individual
There's been plenty of research to show that different people learn in different ways. Whether you're a visual learner (diagrams and models), auditory learner (listening), discursive learner (exchanging and evaluating ideas) or a kinaesthetic learner (hands-on practice), there's something in every Navanter course for you. But it goes beyond that - people have different personality styles which mean that they're comfortable with different levels of detail, participation and motivational drivers.
Our experienced trainers know how to manage the personalities within a group to ensure that everyone learns from the training in the way which has the most impact for them personally. We can also work with your managers and leaders to help them develop tailored coaching programmes to follow up on training and develop the desired behaviours from their whole team.
Other benefits of working with Navanter...
Extensive and diverse experience
Through real-life experience, training assignments and consulting projects, Neil Shorney and Navanter have helped organisations of all sizes, in most sectors, across much of the world. From the corporate worlds of Energy, Finance and Telecommunications, through major European institutions, to the SME market; from the USA to Europe to Asia; via training, coaching and consultancy, there are very few areas of business that we don't have experience in.
Certified by top organisations
As well as his extensive real-world experience, Neil Shorney is certified by respected academic and professional organisations. He has held the Masters Certificate in Project Management from the prestigious George Washington University School Of Business since 2005, and the Professional Certificate in Business Skills from the same organisation since 2014, covering diverse topics from coaching to problem solving to strategy alignment. Also in 2014, Neil became a Qualified SDI® Facilitator, allowing him to use one of the industry's most powerful personality profiling tools. Committed to life-long learning, Neil constantly tops up his skills ensuring you're brought the very best in industry-leading content.
Here to work for you
We're here to help you improve your results, solve your problems, save money and increase your effectiveness, so why not get in touch with us today and see how we can help you and your organisation to clarify and achieve your goals...