Training courses from Navanter
A Navanter training course is a little different from what you might expect. Of course, it will effectively deliver the skills required for the attendees and give solid techniques and skills which can be used in the real world. What's different is that it won't feel very much like most training courses you've attended in the past. It is our belief that training should be natural, interactive and fun to be effective.
Training for the real world
Navanter courses are founded on solid learning objectives and comprehensive content, then delivered in such a way that students find their own answers. We don't dictate or insist on new behaviours. Instead, we lead training sessions as facilitators. The atmosphere is lively, discussion is encouraged and students are guided towards finding their own answers which work for them, within the framework of best practice and proven structures.
Putting training to use in the workplace
The result of this method of teaching is increased buy-in to the outputs of training courses, a willingness from participants to step outside of comfort zones, and an enhanced ability to put learning into practice as soon as students return to the workplace.
Training for a connected world
Although much of our training takes place in our clients' offices, we also have extensive experience of alternative delivery formats. This allows for dispersed teams and busy schedules. More and more of our clients prefer blended learning solutions, where students use a mixture of self-study, online content, coaching and traditional teaching to develop their skills.
We have successfully trained by telephone, video conference, and to literally world-wide audiences via webinars and live e-learning courses. Feedback on these sessions is excellent, with students confirming that the level of interaction is comparable to that in classroom courses.
Training local to you
We offer classroom training around the world, so wherever you are, we can help. We deliver a significant proportion of our sales training in London, we've delivered training to teams in New York, customer service training in Frankfurt. In fact whether you're looking for training in Bristol, Brighton, Reading, Paris or anywhere else in the world, we can help.
Off-the-shelf training courses from Navanter...
Sales & Customer Service training courses
Consulting Skills for Salespeople
Move from Salesperson to Problem Solver as you learn how to engage your customer in developing your solution to their problem using a range of tools and question styles to make the sale a team effort between you and your customer. Click here for the full course outline.
Sales Skills for Recruitment Consultants
Rise above the industry reputation and show your clients how you can really partner with them in their success with this recruitment-specific sales course. Click here for the full course outline.
Customer Service Excellence
In this participant-focussed training course, you'll learn how to provide the kind of service which makes passionate fans, not just customers. Click here for the full course outline.
Leadership & Management training courses
Leadership for New Leaders
As you take that exciting step into the unknown which is your new leadership career, learn what makes a great leader and how to deal effectively with this new stage in your career. Click here for the full course outline.
Coaching & Mentoring skills for managers & leaders
Sharpen your coaching & mentoring skills as you learn how to help other people to get the best out of themselves, through questioning, listening, understanding and feedback. Click here for the full course outline.
Recruitment Skills for Managers
Learn how to ensure you make the right hiring decisions to fill your team with hard-working team players through a solid recruitment process and effective recruiting techniques. Click here for the full course outline.
Business Skills training courses
Powerful Presentation Skills
Overcome your fear of public speaking, or take your presentation skills to a new level with this highly-participative course which will help you to present at your best. Click here for the full course outline.
Project Management for non-Project Managers
De-mystify the world of Project Management in this highly-interactive course providing project management skills for leaders, salespeople, content-producers... anyone who isn't a full-time Project Manager. Click here for the full course outline.