At Navanter, we provide off-the-shelf as well as bespoke training courses. These courses can be run as-is, or customised to your needs. Most of our work is fully bespoke for individual clients - contact us to discuss your needs.
Get the sales skills you need to succeed in recruitment
Move the recruiter-client relationship to Trusted Business Partner as you increase candidate placements & client satisfaction
As a recruitment consultant, it's easy to forget that you're a salesperson by a different name - you sell employees to businesses and jobs to candidates. Strong sales skills are vital to succeed in this competitive environment as you set yourself apart from the competition and increase your success rate.
In this hands-on course, you'll learn why formal sales skills are vital to win new clients, and how these same sales skills can help you to understand what your clients are looking for in a candidate and therefore increase your placement rate. You'll learn a formal sales process and various questioning frameworks to understand client and candidate requirements, and organisational skills to balance the huge volume of candidates who all have very individual needs. By the end of this course, you'll have an in-depth understanding of how to increase client satisfaction and generate more referrals as you change your image from recruiter to strategic partner.
Why take this training course with us?
After 14 years of recruiting salespeople and others staff, Neil Shorney, Director and Principal Trainer, is still frustrated by
the generally poor sales skills of recruitment consultants. Of all the services available to businesses, the gulf between
good and bad is never larger than in recruitment. At the top end, there are absolutely first-class salespeople who
make recruitment enjoyable and productive. At the bottom lies wasted time, frustration and disappointing
Navanter is out to change this and help all consultants to shake off the poor image inherent in the industry, and become valuable partners to today's managers and leaders.
Off-the-shelf training courses from Navanter...
Sales & Customer Service training courses
Consulting Skills for Salespeople
Move from Salesperson to Problem Solver as you learn how to engage your customer in developing your solution to their problem using a range of tools and question styles to make the sale a team effort between you and your customer. Click here for the full course outline.
Sales Skills for Recruitment Consultants
Rise above the industry reputation and show your clients how you can really partner with them in their success with this recruitment-specific sales course. Click here for the full course outline.
Customer Service Excellence
In this participant-focussed training course, you'll learn how to provide the kind of service which makes passionate fans, not just customers. Click here for the full course outline.
Leadership & Management training courses
Leadership for New Leaders
As you take that exciting step into the unknown which is your new leadership career, learn what makes a great leader and how to deal effectively with this new stage in your career. Click here for the full course outline.
Coaching & Mentoring skills for managers & leaders
Sharpen your coaching & mentoring skills as you learn how to help other people to get the best out of themselves, through questioning, listening, understanding and feedback. Click here for the full course outline.
Recruitment Skills for Managers
Learn how to ensure you make the right hiring decisions to fill your team with hard-working team players through a solid recruitment process and effective recruiting techniques. Click here for the full course outline.
Business Skills training courses
Powerful Presentation Skills
Overcome your fear of public speaking, or take your presentation skills to a new level with this highly-participative course which will help you to present at your best. Click here for the full course outline.
Project Management for non-Project Managers
De-mystify the world of Project Management in this highly-interactive course providing project management skills for leaders, salespeople, content-producers... anyone who isn't a full-time Project Manager. Click here for the full course outline.