At Navanter, we provide off-the-shelf as well as bespoke training courses. These courses can be run as-is, or customised to your needs. Most of our work is fully bespoke for individual clients - contact us to discuss your needs.
Take your sales skills to a new level
Go beyond a traditional sales approach, and completely involve your customer in the development of your solution.
Most salespeople know that the key to winning business is by asking the right questions to understand a customer's needs, then match a solution to those needs. This advanced sales training course takes the salesperson's skills beyond this traditional sales approach, and teaches how to completely involve the customer in the development of the solution themselves, thereby increasing buy-in to the proposed solution and maximising the likelihood of a sale.
On this training course, you'll learn how to be a consultant and business partner within a sales context.
The course begins by identifying 5 key question types, which help customers to fully understand their business, what's led to their current situation, the possibilities which exist to improve, and then to set their own steps in place to lead to change - all under the guidance of the salesperson. From here, we look at how different people have different motivational values, and how the salesperson can adapt their communication and solution to the individual they're dealing with. This course uses the industry-standard SDI® tool to explore relationships between salespeople and customers.
Why take this training course with us?
As a business consultancy, we understand that there's more to sales than just selling. Modern sales has moved beyond traditional "sales processes". Today's customer needs to feel understood and involved throughout the sale to give them the confidence that the solution or product truly helps their business achieve its strategy.
At Navanter, we often work with businesses to help them develop and communicate their strategy. We bring these sales consulting skills to this course, equipping talented salespeople to become collaborative sales consultants who find win-win outcomes for themselves and their customers.
Off-the-shelf training courses from Navanter...
Sales & Customer Service training courses
Consulting Skills for Salespeople
Move from Salesperson to Problem Solver as you learn how to engage your customer in developing your solution to their problem using a range of tools and question styles to make the sale a team effort between you and your customer. Click here for the full course outline.
Sales Skills for Recruitment Consultants
Rise above the industry reputation and show your clients how you can really partner with them in their success with this recruitment-specific sales course. Click here for the full course outline.
Customer Service Excellence
In this participant-focussed training course, you'll learn how to provide the kind of service which makes passionate fans, not just customers. Click here for the full course outline.
Leadership & Management training courses
Leadership for New Leaders
As you take that exciting step into the unknown which is your new leadership career, learn what makes a great leader and how to deal effectively with this new stage in your career. Click here for the full course outline.
Coaching & Mentoring skills for managers & leaders
Sharpen your coaching & mentoring skills as you learn how to help other people to get the best out of themselves, through questioning, listening, understanding and feedback. Click here for the full course outline.
Recruitment Skills for Managers
Learn how to ensure you make the right hiring decisions to fill your team with hard-working team players through a solid recruitment process and effective recruiting techniques. Click here for the full course outline.
Business Skills training courses
Powerful Presentation Skills
Overcome your fear of public speaking, or take your presentation skills to a new level with this highly-participative course which will help you to present at your best. Click here for the full course outline.
Project Management for non-Project Managers
De-mystify the world of Project Management in this highly-interactive course providing project management skills for leaders, salespeople, content-producers... anyone who isn't a full-time Project Manager. Click here for the full course outline.