At Navanter, we provide off-the-shelf as well as bespoke training courses. These courses can be run as-is, or customised to your needs. Most of our work is fully bespoke for individual clients - contact us to discuss your needs.
Know yourself to work better with others
Communicate in a way that drives productive, not destructive, relationships
In our world of frantic workplaces, scarce resources, and tight deadlines, it’s easy to get caught up in the heat of the moment and forget that it takes two people to make a working relationship productive. Yet it’s the human side of business which makes ideas happen, gets decisions made, smooths over conflict, and motivates others. Emotional intelligence is the awareness, control, and expression of both parties’ emotions, to facilitate understanding and productive relationships. It's about managing emotions to bring better results.
In this reflective half-day workshop, participants will learn about the three key elements of emotional intelligence: self-awareness, appreciation of others’ needs (empathy), and self-management to bring the best out in others.
Why take this training course with us?
Navanter’s mission is to bring the most powerful skills from Sales and Project Management to the whole organisation – and soft skills are vital in both these roles – both in influencing customers, and in managing the teams necessary to complete major client delivery projects… not forgetting the importance of getting salespeople and project managers to talk to each other. Emotional Intelligence is a key skill in fostering collaboration between people who wouldn’t naturally see things in the same way.
Off-the-shelf training courses from Navanter...
Training for salespeople
Consulting Skills for Salespeople
Move from Salesperson to Problem Solver as you learn how to engage your customer in developing your solution to their problem using a range of tools and question styles to make the sale a team effort between you and your customer. Click here for the full course outline.
Sales Skills for Recruitment Consultants
Rise above the industry reputation and show your clients how you can really partner with them in their success with this recruitment-specific sales course. Click here for the full course outline.
Selling With Impact on the Telephone
Learn to use the skills employed by the world's top sellers... on the telephone! This two-day course turns telesales staff into valued consultants who identify the top prospects, understand customer needs, overcome objections and close the deal. Click here for the full course outline.
LinkedIn™ Skills for Salespeople
Bring your sales skills up-to-date with this LinkedIn™ workshop designed with the salesperson in mind. Create a slick profile, grow your network, and create compelling updates which engage your audience and encourage others to share your content far and wide. Click here for the full course outline.
Training for Project Managers & delivery teams
Introduction to Project Management
De-mystify the world of formal Project Management in this highly-interactive course providing the key knowledge and skills needed to manage projects, for those who are new to Project Management, or those who've been managing projects for years without any formal training. Click here for the full course outline.
Training for leaders
Coaching & Mentoring skills for managers & leaders
Sharpen your coaching & mentoring skills as you learn how to help other people to get the best out of themselves, through questioning, listening, understanding and feedback. Click here for the full course outline.
Recruitment Skills for Managers
Learn how to ensure you make the right hiring decisions to fill your team with hard-working team players through a solid recruitment process and effective recruiting techniques. Click here for the full course outline.
Leadership for New Leaders
As you take that exciting step into the unknown which is your new leadership career, learn what makes a great leader and how to deal effectively with this new stage in your career. Click here for the full course outline.
Training for anyone
Navanter Business Essentials
Take your skills to the next level on this innovative blended learning course where you'll learn how a whole organisation works, how you fit into it, and begin breaking down the silos between business functions. Click here for the full course outline.
Prioritisation & Time Management
Discover how to manage of your most precious resource: time. Prioritise your tasks, and take control of your agenda, workload and time-stealers so that you work smarter, leaner, and more effectively. Click here for the full course outline.
Project Management for non-Project Managers
Immerse yourself in a project simulation as you learn the key techniques used by the world's top Project Managers, in a language the rest of us can understand. This is Project Management for leaders, salespeople, content-producers... as well as Project Managers who've had little previous training. Click here for the full course outline.
Powerful Presentation Skills
Overcome your fear of public speaking, or take your presentation skills to a new level with this highly-participative course which will help you to present at your best. Click here for the full course outline.
Customer Service Excellence
In this participant-focussed training course, you'll learn how to provide the kind of service which makes passionate fans, not just customers. Click here for the full course outline.
Delegate the right tasks to others in the right way, to maximise the chance of the task being completed to the right standard. Click here for the full course outline.
Learn about the three key elements of emotional intelligence: self-awareness, empathy, and self-management, to bring the best out in others. Click here for the full course outline.