At Navanter, we provide off-the-shelf as well as bespoke training courses. These courses can be run as-is, or customised to your needs. Most of our work is fully bespoke for individual clients - contact us to discuss your needs.
Coach & mentor individuals to improve performance
Help your employees to find their own solutions and become more effective team players
There is a growing trend amongst successful organisations, that performance management is moving away from a once-a-year appraisal, towards on-going, coaching-based staff development. This new, flexible approach to management and leadership, allows companies to be much more agile in the way they react to changes in their business and in the economy in general. Coaching is one of the most powerful tools available today, for helping individuals to contribute more fully to the team, the organisation, and to their own personal development. A coach, whether that person be a "formal" coach, a team leader, a project manager or an HR professional, can be a real catalyst of business improvement.
In this interactive training programme, you'll learn all the techniques necessary to coach colleagues, direct reports, managers and customers, in the skills and behaviours you need to make your business successful. You'll learn what coaching and mentoring are (and what they aren't), and how to use a coaching style in many of the conversations you have on a daily basis. The training includes a solid coaching process, meaning that even those with little experience can apply what they've learned as soon as they return to the office. As well as solid theory, this course is full of practical opportunities to try out your new-found coaching skills in the safety of a training room, giving you the confidence to change your conversations for the better when you get back to "real life"!
Why take this training course with us?
Neil Shorney, Principal Training Consultant, has been coaching others since 2003. This experience ranges from coaching his own team members, to coaching others within the organisation, to coaching private clients face-to-face, but telephone and over Skype. From 2008-2014 he completed a comprehensive Business Skills qualification with the George Washington University School of Business, covering coaching, problem-solving, change management and comminication skills - all the areas vital for a professional coach.
Neil brings this knowledge and experience to you through this highly-practical training programme, which covers all the skills and techniques needed to get the best out of others through a collaborative coaching style.
Off-the-shelf training courses from Navanter...
Sales & Customer Service training courses
Consulting Skills for Salespeople
Move from Salesperson to Problem Solver as you learn how to engage your customer in developing your solution to their problem using a range of tools and question styles to make the sale a team effort between you and your customer. Click here for the full course outline.
Sales Skills for Recruitment Consultants
Rise above the industry reputation and show your clients how you can really partner with them in their success with this recruitment-specific sales course. Click here for the full course outline.
Customer Service Excellence
In this participant-focussed training course, you'll learn how to provide the kind of service which makes passionate fans, not just customers. Click here for the full course outline.
Leadership & Management training courses
Leadership for New Leaders
As you take that exciting step into the unknown which is your new leadership career, learn what makes a great leader and how to deal effectively with this new stage in your career. Click here for the full course outline.
Coaching & Mentoring skills for managers & leaders
Sharpen your coaching & mentoring skills as you learn how to help other people to get the best out of themselves, through questioning, listening, understanding and feedback. Click here for the full course outline.
Recruitment Skills for Managers
Learn how to ensure you make the right hiring decisions to fill your team with hard-working team players through a solid recruitment process and effective recruiting techniques. Click here for the full course outline.
Business Skills training courses
Powerful Presentation Skills
Overcome your fear of public speaking, or take your presentation skills to a new level with this highly-participative course which will help you to present at your best. Click here for the full course outline.
Project Management for non-Project Managers
De-mystify the world of Project Management in this highly-interactive course providing project management skills for leaders, salespeople, content-producers... anyone who isn't a full-time Project Manager. Click here for the full course outline.